The Order Process

STEP 1
Place your order

All our wedding stationery is available to order online. Simply select your choice of colours and upload your wording (or email it to us after you’ve ordered). If you would like to request a different typeface, bespoke colours or to add an illustration or monogram we’ll do our best to accommodate your requests. Please email us with your requirements before ordering.

STEP 2
Review your proof

Within 3 working days of receiving your wedding stationery order, we will email you a digital proof (screen resolution pdf) of your chosen products so you can check you are happy with the design and that all the details are correct before we print it. We will also send you a ‘Proofing Checklist’ to help ensure you don’t miss anything. If you spot any changes, we will then amend the design as necessary until you are happy to give your final approval. The timeline at this point depends on the changes you make, but we will work hard to get further proofs sent to you as quickly as possible.

STEP 3
Look forward to your delivery!

Once you have approved the proof, we aim to despatch your wedding invitations within 10 working days. We are a small business and at busy times this lead time can increase. If your order is time sensitive then please make this clear to us from the beginning so we can let you know if it will be possible to deliver by your deadline. We will always do our best to do so.

We charge £15 postage for all UK orders (excluding sample packs). Orders are sent via DPD’s next day delivery service. You will receive an email confirmation from DPD the day before your order is due to be delivered. On the day you will be given a 1 hour delivery time slot which will be before midday. All orders are carefully packaged to ensure they reach you in pristine condition. If you notice any damage to the package when it arrives, please check the contents before accepting the delivery. We require a signature of receipt for all deliveries.

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