Terms & Conditions

The information on this page forms our terms and conditions and is in accordance with The Consumer Contracts Regulations 2014.

General

We take every effort to ensure that the information published on this web site is accurate. However, we cannot accept any liability for the accuracy or content. Visitors who rely on this information do so at their own risk. The Foil Invite Company reserves the right to change prices and / or products without prior notice, any obviously incorrectly priced items (£0.01) may not be dispatched and additional payment may be required. We reserve the right to refuse orders at our discretion.

Our Products

Foil blocking is an artisan craft and slight variations and irregularities are to be expected. We may remove any products at any time or change images, pricing and descriptions without giving any notice. Colours may vary depending on your screen settings and the device you are using, if you’d like to see the colours first hand please order a sample. We accept no responsibility for any effect of ageing caused to any of our products or materials used. The Foil Invite Company products are not suitable for children.

Payment

Payment can be made by debit or credit card via Stripe or Paypal using secure SSL encryption. Please note that we cannot take responsibility for any charges that may be incurred due to tax or import duties. If you are in doubt as to what these may be, we suggest contacting your local customs office or checking their website. All prices on our site are in GB pounds sterling.

Copyright

The material featured on this site is subject to copyright protection (all rights reserved). The ownership of all designs, including bespoke designs remains with The Foil Invite Company. The permission to reproduce material does not extend to anything on this site identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

Printing & Digital Proof Service

It is your responsibility to ensure all of the details and layout are correct to your requirements, we are not responsible for checking spelling and grammar. Once you have approved your proof any changes required after the printing has been carried out will be subject to a reprinting charge.

Samples & Photography

We reserve the right to use surplus stationery produced as samples to demonstrate our products to other customers. We may also photograph items from your order for website and promotional use.  If you do not wish for your stationery to be photographed or used as printed samples this is not a problem but you must notify us before confirming your order.

Returns/Cancellation/Refunds Policy

As all stationery is personalised to your specific requirements, any refunds or exchanges can only be given if the merchandise is faulty, or if the specifications of the order have not been met. We will be happy to reasonably exchange or alter any stationery prior to the proof being approved. In the event of a cancellation after this point, all work in progress must be paid for in full.

If the items have arrived damaged or an incorrect item has been sent, please contact us by email within 7 days. We will replace or refund for the damaged goods as required. We will also pay the normal standard parcels cost of returning your goods. Do not return damaged goods without contacting us first. Postage will not be refunded on faulty goods returned without prior notification. Any shortages/discrepancies must be advised within 7 days of receipt of your parcel. We therefore advise that you check your order on receipt as we cannot investigate shortages after this time.

Complaints

In the unfortunate event you feel the need to complain, please address any complaints in writing to:
hello@foilinvite.co.uk

The Foil Invite Company Ltd. Company Number 9882020